Triage Nurse - Work From Home

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

Are you a passionate Registered Nurse looking for a meaningful role with flexibility and purpose?

At Amplar Health, we’re redefining the way healthcare works. Our Nurse Triage team is growing, and we’re looking for dedicated professionals who want to make a real difference—while enjoying the freedom of working from home.

Why Join Us?

At Amplar Health, we believe in making health personal—for our clients and our people. We challenge traditional workplace norms by offering flexible work arrangements that support wellbeing, performance, and customer satisfaction.

As a Triage Nurse in our Virtual Health team, you’ll provide clinical advice and support to individuals across Australia. You’ll assess their needs, offer health information, and refer them to appropriate providers—all from the comfort of your home.

Hours and FTE Requirements

• Work from anywhere in Australia, including regional and rural areas
• Part-time (22.5 hrs) to full-time (37.5 hrs) fixed-term contract until 30 June 2027, with potential for extension

Due to the nature of workload patterns and to align our staffing with consumer demand, our roster requirements are as follows:

• You must be available to work between 7:00 AM and 2:00 AM, Monday to Sunday (including public holidays), and complete at least one weekend shift per fortnight.
• You will work on a fixed, two-week rotating roster.

Training & Start Dates

• Comprehensive full-time paid virtual training (9:00am–5:00pm AEST, 7 days). Training will commence on your first day of employment, based on the below available start dates
• Upcoming start dates:
  1 Dec 2025 | 15 Dec 2025 | 29 Dec 2025 
• Please note: 
• Full availability for training is required
• To ensure a smooth onboarding and training experience, no leave will be approved during the first three months of employment.

 Work-from-Home Setup

• Private home office with a closable door
• Fast and Reliable internet: minimum 50 Mbps download / 20 Mbps upload
• Ability to multitask listening, typing, and navigating online resources
• Full technology suite provided (including computer)

About You

You’re a compassionate communicator with a strong clinical background and a drive to deliver exceptional service. You thrive in a virtual environment and are confident working independently.

Essential Criteria:

• Registered Nurse (Division 1) with minimum 3 years recent clinical experience
• Current AHPRA registration with no notations
• Experience in areas such as A&E, Paediatrics, Community Care, or Acute Medical/Surgical
• Strong assessment skills and ability to work autonomously
• Excellent verbal and written communication
• Comfortable using digital systems and multitasking in a fast-paced environment
• Availability for weekend and night shifts

Desirable:

• Experience in virtual communication (video/audio conferencing, chat)
• Previous call centre or customer service experience
• Corporate or multidisciplinary team experience
• Commitment to ongoing professional development

What We Offer

Our 2030 vision is to be the healthiest workplace in Australia – so we embrace a healthier way of working by providing you with flexibility in how, when and where you conduct your work. 

By joining Amplar Health, you’ll gain access to a range of exclusive Medibank benefits, including:
 

• Flexible Work Options – We support a healthy work-life balance tailored to your needs.
• Subsidised Private Health Insurance – Up to 35% off, plus discounts on travel, pet, and life insurance.
• Professional Development opportunities
• Feel Good Health Hub – access to wellbeing services at your fingertips
• And much more!

Ready to make health personal with us?

Learn more about our Virtual Health services following the link Virtual health – Amplar Health 

Want a real insight into the role? Hear from one of our amazing Triage Nurses, Annie, as she shares her experience and what makes this role so rewarding: https://www.youtube.com/watch?v=AKS1F7GvrpM

Learn more about Amplar Health at https://amplarhealth.com.au

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. 

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/

Employees in face-to-face healthcare roles will be required to be fully vaccinated for COVID-19 as a condition of employment.