Medical Virtual Assistant

Join our dynamic team at VirtueStaff as a Medical Virtual Assistant! In this role, you will be an integral part of our healthcare support system, helping to streamline operations and enhance patient care. We are looking for self-motivated individuals with a strong background in healthcare administration who can perform a variety of tasks remotely.

Responsibilities

• Manage patient scheduling and appointment confirmations, minimizing no-shows.
• Assist in processing patient documents and ensuring accurate record-keeping.
• Handle billing inquiries and facilitate insurance verification.
• Provide timely communication with patients, addressing their questions and needs.
• Support healthcare providers with administrative tasks, including document management and report generation.
• Maintain compliance with HIPAA regulations, safeguarding patient information.
• Conduct research and compile information as requested by healthcare professionals.
• Collaborate effectively with a team to ensure high-quality service delivery.

• Previous experience as a Medical Virtual Assistant or in a similar administrative role in healthcare.
• Strong knowledge of medical terminology and healthcare operations.
• Exceptional communication skills, both written and verbal.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in electronic health records (EHR) and medical billing software.
• Ability to work independently in a fast-paced remote environment.
• Understanding of HIPAA regulations and patient confidentiality.
• Preferred: Experience with virtual communication tools and project management software.

• Work From Home
• Performance Bonus