Utilization Management RN Team Leader - Care Continuity - UH Truman Medical Center (5 days per week; 8:00a-4:30p; Mon-Fri)
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Utilization Management RN Team Leader - Care Continuity - UH Truman Medical Center (5 days per week; 8:00a-4:30p; Mon-Fri)101 Truman Medical CenterJob Location
Work From Home-City Tax ReqKansas City, MissouriDepartment
Position Type
Work Schedule
Hours Per Week
Job Description
Team Lead, Utilization & Case Management
Join a mission-driven organization committed to improving patient outcomes and strengthening care continuity. We’re seeking an experienced Team Lead RN to lead and support our Quality Resources (QR) utilization and case management team. This role blends leadership, clinical expertise, and operational excellence—perfect for an RN who enjoys guiding teams, optimizing processes, and driving measurable improvement.
What You’ll Do
Provide daily supervision, guidance, and support to a team of utilization and case managers
Serve as a subject-matter expert and personally manage approximately 50% of a primary caseload
Support staff performance, development, coaching, and evaluation
Collaborate with the Associate Director, Corporate Care Continuity Services (AD CCS) on performance monitoring, problem-solving, and program improvements
Ensure full implementation, compliance, and effectiveness of the Utilization Program Plan
Promote alignment with the Corporate Quality & Safety Plan and the Corporate Strategic Plan
Utilize data to analyze processes, identify improvement opportunities, and facilitate projects
Minimum Requirements
Bachelor’s degree in Nursing or equivalent education/experience
Registered Nurse with current Missouri RN license
Certified Nurse Case Manager (or ability to obtain within 18 months)
Minimum 2 years of experience with progressive responsibility
Demonstrated success managing projects and improvement initiatives
Strong critical thinking, facilitation, and coaching skills
Proficiency in Word, Excel, PowerPoint, and utilization/case management modules in eCare and STAR
Excellent verbal and written communication skills
Ability to read and speak English fluently
Preferred Qualifications
Master’s degree
3+ years of experience in healthcare nurse case management
Proven track record leading change in a diverse healthcare environment
Green Belt certification
Proficiency in Microsoft Access