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Medical Director (Utilization Management

Bickham Services Unlimited, LLC
Contract
Remote
United States
Utilization Management

Position Overview

  • Title: Medical Director (Utilization Management)
  • Location: Remote (must reside on the West Coast; PST hours)
  • Start Date: Mon, Sep 8, 2025
  • Contract: 6 months
  • Reports To: Chief Medical Officer

Purpose:
Lead and ensure clinical integrity of utilization management (UM) processes, focusing on inpatient and post-acute care reviews, ensuring timely, appropriate, and evidence-based care for Medicare Advantage members.

Key Responsibilities

  1. Utilization Review & Medical Necessity
    • Conduct reviews for inpatient admissions, continued stays, and post-acute care (SNF, IRF, LTACH, home health).
    • Use evidence-based guidelines (MCG, InterQual) and CMS criteria to assess appropriateness.
    • Serve as physician reviewer for complex or escalated UM cases.
  2. Collaboration & Communication
    • Work closely with UM and care management teams to ensure clinically appropriate, cost-effective care.
    • Conduct peer-to-peer discussions with attending physicians to clarify documentation.
    • Represent the health plan in provider/stakeholder engagements.
  3. Analysis & Quality Improvement
    • Identify utilization trends and support interventions to reduce unnecessary admissions or extended stays.
    • Contribute to policy development, UM protocols, and quality improvement initiatives (readmission reduction, transitions of care).
  4. Regulatory Compliance & Documentation
    • Ensure compliance with CMS, NCQA, and internal standards.
    • Maintain accurate documentation and records according to regulatory requirements.

Required Skills & Competencies

  • Expertise in MCG guidelines and medical management software.
  • Experience in population health management and designing clinical programs.
  • Ability to work effectively in a matrix organization and across multiple staff levels.
  • Strong analytical, problem-solving, negotiation, and interpersonal skills.
  • Effective oral and written communication; ability to explain complex information.
  • Ability to supervise/mentor staff and maintain confidentiality of sensitive information.
  • Proficiency in MS Office and other computer systems.
  • Strong attention to detail and accuracy.

Required Experience & Qualifications

  • Medical License: M.D. or D.O. in good standing in state of residence.
  • Clinical Experience: Minimum 5 years, with at least 3 in UM or medical leadership within managed care or health plan.
  • Clinical Skills: Inpatient and post-acute case review, determining appropriateness of acute care.
  • Regulatory Knowledge: Medicare Advantage regulations, CMS coverage criteria.
  • Guideline Knowledge: Evidence-based clinical guidelines (MCG, InterQual).
  • Preferred: MPH, MBA, MHA, or ABQAURP certification.

Summary

This is a remote, West Coast–based, 6-month contract for an experienced physician with strong UM leadership experience. The role emphasizes clinical decision-making, compliance, collaboration, and quality improvement in the Medicare Advantage population.

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