This position is responsible for the day-to-day operations of reviewing and processing predeterminations, claims, appeals, and other inquiries utilizing independent decision making in accordance with medical policy, standards of medical practice, and within contractual benefits. Must be able to communicate these decisions to internal staff and to providers, members, and the Kansas Insurance Department (via CSC) as needed. The Nurse Consultant will serve as a primary resource for internal staff throughout the company regarding medical policy, correct coding, medical necessity, and other processes that relate to claims adjudication, cost effectiveness, and predeterminations. Responsible for performing all activities within state, HIPAA, DOL, InterQual, and MTM goals or guidelines.
“This position is eligible to work onsite, remote or hybrid (9 or more days a month on site) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.
Why Join Us
- Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
- Family Comes First: Total rewards package that promotes the idea of family first for all employees.
- Professional Growth Opportunities: Advance your career with ongoing training and development programs.
- Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
- Trust: Work for one of the most trusted companies in Kansas
- Stability: 80 years of commitment, compassion and community
- Flexibility: options to work onsite, hybrid or remote available
Compensation
$72,000 - $86,000 annually
Exempt 15
- Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.
What you’ll do
- Responsible for independent timely resolution of predeterminations, claims, and appeals utilizing medical policy/Interqual criteria and/or physician consultant recommendations as needed.
- Responsible for responding to inquiries regarding medical necessity, correct coding, allowances, audits/CSC requests, and coding assistance requests throughout the company.
- Responsible for providing clinical support for MR analysts and other internal staff as needed.
- Responsible for performing all job functions within the scope of the Kansas Nurse Practice Act and maintaining professional accreditations as appropriate to the position.
- Responsible for identifying potential quality of care issues and making appropriate referrals. Assists with gathering of quality assurance/utilization management data, problem identification and analysis of data. This includes development of criteria and guidelines.
- Responsible for maintaining strict HIPPA confidentiality.
- Routinely provide decisions that set precedent and place the company at financial risk for shield claims and cross claims up to $500,000.
- Must follow current URAC standards as required for essential job functions.
What you need
Knowledge/Skills/Abilities
- Must have a strong analytical background.
- Must be self-directed with the ability to make independent decisions and prioritize personal production activities.
- Must be able to maintain a productive and professional relationship with internal team and external cross departmental and divisional teams.
- Ability to communicate effectively, verbally, in writing, and via telephone regarding sensitive and confidential issues while maintaining a professional image.
- Ability to assess, problem solve, analyze, plan, and evaluate situations using critical thinking skills, reasoning, and research.
- Ability to handle sensitive situations in a positive, professional manner.
Education and Experience
- Current unrestricted Kansas RN licensure required. Baccalaureate in nursing preferred.
- Minimum 3-5 years of clinical nursing experience - required.
- RN experience in Surgical, Medical, Obstetric, and/or Utilization Management preferred.
- CPC certified or obtain certification by American Academy of Professional Coders within three years of hire.
Physical Requirements
- 90-100% sedentary work setting using a computer
Benefits & Perks
- Base pay is only one component of your competitive Total Rewards package
- Incentive pay program (EPIP)
- Health/Vision/Dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility/Adoption assistance
- 2 weeks paid caregiver leave
- 5% 401(k) plan matching
- Tuition reimbursement
- Health & fitness benefits, discounts and resources
Our Commitment to Diversity, Equity, Inclusion, and Belonging
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.
We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all.