Medical Virtual Assistant
Clark OutsourcingPosition Title: Medical Virtual Assistant - ON Call/Scheduler
Work Set Up: Onsite
Schedule: 8:00 PM to 5:00 AM PH Time
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are looking for a highly organized and proactive Scheduler to support our team by coordinating schedules between clients, caregivers, and the clinical team. This role ensures proper staffing coverage, smooth daily operations, and excellent service delivery
What You’ll Do:
Manage incoming calls related to scheduling requests and adjustments
Handle caregiver call-offs and arrange immediate coverage solutions
Fill open shifts efficiently to ensure continuous client care
Develop short-term and long-term staffing solutions based on client needs
Coordinate with the clinical team to ensure proper client–caregiver matches
Review and audit client schedules to maintain accuracy and alignment with care plans
Assist management with administrative and operational support as needed
What We’re Looking For:
Strong organizational and time management skills
Ability to problem-solve quickly in a fast-paced environment
Excellent verbal and written communication skills
Experience in scheduling, staffing, or coordination roles preferred
Team-oriented with a strong focus on client satisfaction.
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!