Specialty Care Nurse Practitioner Manager

Job Description

A bit more about this role: 

This position is an amazing opportunity for an ambitious nurse practitioner (NP) to take on an impactful leadership role in the Devoted Medical Specialty Department to help develop the clinical excellence of the team. 

The  Specialty Care NP Manager will be responsible for the clinical and operational oversight of the NPs in the Heart Center (CHF and Virtual Cardiology Clinics) and the CKD Clinic while continuing to provide clinical care to patients in either the Heart Center or CKD Clinic. The position will join the Specialty Care management team (Medical Director, Clinic Physicians, Operations Leads, Clinic Managers) and together work to strengthen the programs’ collaborative culture, empower the front line staff to achieve clinical excellence, and surface opportunities to improve patient care. This manager reports to the Medical Director for Specialty Care.

Both the Heart Center and the CKD Clinic are Devoted Medical’s newest specialty care clinics focused on delivering high quality, high value, and accessible virtual first heart and kidney care to its members. 

Responsibilities will include:

• 50% of your  time will be dedicated to providing patient care either in the heart center or the CKD clinic (18 hours per week): 

These responsibilities include:

• Conduct  focused and thorough assessments of patients with conditions that impact heart or kidney health through virtual consultations including ordering diagnostics as needed, interpreting labs and imaging data, and developing a treatment plan in collaboration with the clinic team.  

• Formulate accurate diagnoses and develop individualized treatment plans for patients with heart or kidney needs, including medication management, lifestyle modifications, and monitoring recommendations.

• Work with interdisciplinary teams including lead clinic physicians, social workers, pharmacists, and nurses. 

• 50% of the time will be dedicated to serving as the NP manager of the Devoted Heart Center.  Your team will consist of those NPs who work in the Heart Center (CHF and Virtual Cardiology Clinics) as well as the CKD Clinic.

 These responsibilities include:

• Provide oversight and accountability for the clinical performance of the NP team, quality chart reviews, coaching and teaching.

• Lead and maintain a strong team culture, being the standard-bearer for a collaborative, unified, engaged provider group.

• Serve as the liaison to the Clinic Managers and Medical Director on issues regarding patient care, interdisciplinary coordination, and performance management challenges

• Lead hiring, interviewing, onboarding and ongoing training of the NP team.

• Oversee licensure of all direct reports to ensure adequate clinical coverage across all markets in all clinical programs.

• Participate in all ongoing clinical leadership meetings, including interdisciplinary team meetings, clinical oversight meetings, Specialty Care leadership huddles, etc.  

• Identify areas for improvement and implement strategies to achieve targeted metrics.

• Manage, empower, inspire, and align the ever-growing team of NPs, to include regular one-on-one meetings with each direct report.

• Set personalized goals for direct reports and review individual performance.

• Manage time-off requests and work closely with the Clinic Manager to support adequate NP staffing of the clinical programs at all times.

• Handle special projects to improve the quality of care delivery.

Attributes to Success:

• You are a servant leader, recognizing that everyone’s success is your success.  As a leader you are there to enable your team to be empowered to do the best work possible and trust your guidance and assistance.

• You are a team player, understanding that to achieve the best results, collaboration across teams is essential. You work well in a matrixed leadership environment. 

• You assume positive intent from everyone on the team and work to create a culture of mutual respect.

• You enjoy working in a fast-paced, rapid-growth, constantly improving program.

• You like tackling hard problems and building new solutions.

• You are agile and flexible, willing to change your opinions on topics as new information arises. 

• You have the fortitude to provide direct, kind and constructive feedback to your reports.

• You crave feedback for yourself and integrate feedback into your own performance.

• You are empathetic and able to analyze clinical or operational challenges from multiple perspectives. 

• You are organized and pay close attention to detail.

• You are eager for improvement and are not afraid to experiment or fail.

• You are excited by change and willing to try new approaches to patient care. 

• You have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members.

Desired skills and experience:

• APRN with 5 or more years working in outpatient clinical practice with experience in management of either cardiology or nephrology patients. 

• Experience in a leadership role is preferred. 

• Proficiency in using telehealth technology and electronic health records (EHR).

• Virtual care experience is preferred along with a strong desire to continue practicing clinical nursing and performing virtual visits - you believe in the mission of bringing care to where the patient lives. 

• An understanding of managed care is a plus, including how to appropriately assess STARS/HEDIS measures, code clinical comorbidities, and identify clinical care gaps. 

• Proficiency in English and Spanish preferred for this position.

• Multi-state licensure is required in addition to a willingness to obtain, and maintain additional licensure as requested.

Licensure and Certification:

• Master’s or Doctoral degree in Nursing with a specialization in cardiology or nephrology preferred.

• An active and clear RN and APRN license as well as APRN certification is required at time of hire and must be maintained while employed at Devoted Medical.

• Active BLS is required at time of hire and must be maintained while employed at Devoted Medical. 

Salary range: $140,000 - $155,000

#LI-REMOTE

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce. 

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.