About the role
At Fresh Clinics, patient safety and provider support go hand in hand. As a Telehealth Nurse Practitioner, you’ll be the trusted clinical voice ensuring every patient receives a thoughtful, compliant, and professional assessment before treatment begins. You will play a dual role: conducting telehealth consultations (Good Faith Exams) for aesthetic procedures, and serving as a clinical resource for providers, patients, and medical directors with questions about treatment, safety, and complication management.
This is a remote, full-time position (40 hours/week), ideally based in Eastern or Central time zones to align with service coverage.
How You’ll Contribute
Champion Patient Safety
- Conduct timely and thorough telehealth consultations (Good Faith Exams) for aesthetic patients.
- Provide clear, compassionate communication about medical history, treatment eligibility, and safety considerations.
- Accurately document each exam to meet state and regulatory requirements.
- Act as first-line support for complication management related to aesthetic procedures, escalating cases to medical directors as needed.
- Answer general clinical questions from providers and medical directors, particularly those newer to aesthetics.
- Participate in Fresh’s Clinical Advisory Board (CAB), bringing forward insights from patient and provider interactions.
Support Medspa Partners & Clinical Excellence
- Act as a trusted clinical resource for medspa partners, offering guidance on protocols, patient eligibility, and complication management.
- Collaborate with providers and medical directors to create safe, consistent, and compliant patient experiences.
- Partner with the Director of Clinical Excellence to review and refine SOPs, and support onboarding of new providers.
- Provide clinical perspective to improve processes and training across Fresh Clinics.
Stay Sharp & Current
- Complete training on all aesthetic and wellness procedures supported by Fresh Clinics.
- Stay up to date with industry best practices, compliance regulations, and evolving state laws.
- Apply expertise in aesthetic procedures, hormone replacement therapy (HRT), sexual wellness, GLP-1s, peptides, and wellness care.
- Read and interpret labs to guide safe patient care.
- Continuously refine telehealth and assessment skills to deliver the best possible patient experience.
What Makes You a Great Fit
- Active Nurse Practitioner license, with multi-state licensure strongly preferred.
- Family Nurse Practitioner (FNP), Adult-Gerontology Primary Care NP, or Women’s Health NP training/background.
- DEA licensure and prescriptive authority.
- Hands-on experience in aesthetics, dermatology, or plastic surgery.
- Familiarity with complication management and ability to provide first-line guidance.
- Strong communicator who balances professionalism with warmth.
- Proficiency with EMR systems and telehealth platforms.
Bonus Points If You Bring
- Bilingual (Spanish/English) communication skills.
- Experience in HRT, GLP-1s, peptides, or sexual wellness protocols.
- Background in SOP development, clinical coaching, or quality assurance.
Why you'll love working here
- Impactful Work: Help revolutionise healthcare and make a difference for healthcare professionals and their patients.
- Growth Opportunities: Be part of a scaling company with room to grow your career.
- Supportive Culture: Join a team of smart, kind, and driven individuals who value work-life balance.
- Flexible Work: Enjoy autonomy with remote-first work arrangements and the ability to manage your own schedule.
- Go Green: With EV Novated Leasing
- Wellness: Access to our EAP service and quarterly wellness days
- Give back: We offer two volunteer days annually for our team to give back in a way that's meaningful to them
- Social: We have quarterly in-person and remote social events for our distributed team to come together
Ready to Apply?
Apply now and help shape the future of people operations at Fresh Clinics!
Fresh Clinics are an equal opportunity employer and encourage people from all walks of life to be part of our team.